Question 1

How do the Ecobots clean?

Accepted Answer

Ecobots are basically autonomous hard floor scrubbers – they dispense water/solution onto the floor, scrub the floor with either brushes or cleaning pads and then vacuum up the water, leaving the floor clean and dry. In dry environments, the Ecobot can also be retrofitted to do dust mopping.

Question 2

Can the Ecobots be brought to a completely new place and automatically start cleaning?

Accepted Answer

The simple answer is No. Before the Ecobots are able to begin cleaning, there are two steps required.
First step is to create a map and the second step is to create the cleaning paths. Both steps can be achieved within minutes.

Question 3

How do the Ecobots create maps and cleaning paths?

Accepted Answer

The maps can be easily created within minutes by driving/moving the Ecobot around the new area, allowing the LiDAR sensors to build a CAD diagram as the map. 
The cleaning paths can be created by two simple methods:
1.Teach and Follow -whatever I do the machine follows 
2. Auto-Cover - mark out a square and the machine fills the center.

Question 4

Can Ecobots detect obstacles, moving people and even glass? "

Accepted Answer

Yes, built with the latest sensors (2D & 3D LiDARs, 3D Cameras and Ultrasonic), the Ecobot has class-leading safety systems to ensure her industry leading record of zero safety incidents worldwide.

Question 5

Are there items the Ecobots can’t detect?

Accepted Answer

Ecobots have been stringently tested to avoid small objects up to 8 cm in height, even in dynamic scenarios. For anything smaller and shorter, the touch-sensitive bumpers once activated will stop the Ecobot from moving. Gaussian endeavours to constantly incorporate the latest technologies in order to continue pushing the boundaries.

Question 6

How close can it get to the edge of the wall?

Accepted Answer

The Ecobots unique off center, front mounted brush-head allows the Ecobot to go up to 5 cm from the walls, however for safety considerations, we don’t recommend anything below closer than 10 cm to the wall.

Question 7

What happens if the robot stops halfway?

Accepted Answer

If the Ecobot stops in it’s path for more than 30s, it will send an SMS to notify the operator to assist it. The robot will also send a cleaning report at the end of the cleaning task, to indicate the areas not completed.

Question 8

How is maintenance like for these robots?

Accepted Answer

Gaussian provides a maintenance package which includes quarterly on-site diagnostics as well as remote monitoring and support 24/7. The daily basic maintenance in the filling, charging and cleaning are similar with current practices required with manual or auto floor scrubbers.

Question 9

Do you provide purchase and leasing options?

Accepted Answer

Yes, both options are available for the Ecobot.

Question 10

Do the Ecobots qualify for any grants?

Accepted Answer

Yes in Singapore, the Ecobot is a pre-approved NEA PSG Grant Solution and the subsidy is up to 50% of the cost. Over 95% of our customers have successfully obtained the full subsidy.
For more information, you can check out https://www.nea.gov.sg/industry-transformation-map/productivity-solutions-grant-(psg)

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